Shipping & Returns

About Us
We are KARATEMOVIE.COM. Founded in 1999, we were the first site on the internet to sell original VHS tapes of Chinese language films to non Chinese speaking people. We carry over 600 titles spanning all genres: Kung Fu, Comedy, Modern films, Shaw Brothers, Dramas, TVB Shows, and a whole lot more! We source our titles from the highest quality masters, using broadcast quality equipment to make sure you get the most bang for your buck!

Shipping Policy and Processing Times
We base our shipping charges on the value of your order. To make sure you get the fewest shipments possible, we will do our best to ship everything to you at once. If we cant and we need to send you more than one shipment, we will only charge you once for the total value of your order. Here is some other helpful information:

Do you have a mailing list?
To get on our mailing list for new release information,
please send us an email at sales(at)karatemovie.com.
Our mailing list is private and NOT shared with anyone!

Can You Ship Overseas?
Yes we can. Please send us a email with your full name and address, and the list of titles you want to order, and we will send an invoice for payment. Please note we reserve the right to refuse to ship to certain places without any notice.

Can I cancel an order?
Once an order has been placed, we start to work on it right away.
If the item has entered the production process, it cannot be canceled.
Once shipped and in route, the order cannot be canceled

How Fast Do You Ship?
Karatemovie.com strives to process orders for in-stock items within 1 business day of receiving your order. We do not process orders on Saturdays, Sundays and national holidays.

Orders will be processed and shipped pending credit card authorization. Please refer to our Credit Card Authorization and Charge policy below.


Are the movies you sell original?
All DVD discs sold by Karatemovie.com are FACTORY PRESSED ORIGINAL DVD DISCS!
The only excecption to this are the titles in the following categories:
The Following categories of movies, are MANUFACTURED-ON-DEMAND, using DVD-R Discs
Ocean Shores Video - Released by Karatemovie.com under license
Bollywood Horror - Public Domain! - NO US Copyright
Cult Moviies - Pulblic Domain! - NO US Copyright
British TV Series - Pulbic Domain - NO US Copyright
Shaw Brothers English Dubbed - Pulbic Domain - NO US Copyright


How are the British TV Series packaged?
The British TV Series are packaged with professionally labelled DVD discs with NO covers.
They will ship in Jewel Cases! - NO US Copyright


Does offering copies make you guys an illegal pirate operation?
Definitely not! The section of American copyright law known as "The Berne Act" clearly states: films unreleased in the United States, including original version of films altered and/or edited for release in the United States, are not protected by American copyright; thus, they are considered public domain. The entire purpose of our company is to provide (otherwise unavailable) films to the serious video collector. We do not offer videos owned by American releasing companies. If a film should become available domestically we immediately stop offering it to our clients.

Shipping and Destination Policies
Shipping times are approximate and may vary for reasons beyond our control.
A business day is Monday through Friday.
All orders shipped via Priority Mail delivery are delivered Monday through Saturday. Sorry, delivery is not available on holidays.

Credit Card Authorization and Charge Policy
Orders will be processed and shipped pending credit card authorization.
When you place an order, Karatemovie.com will pre-authorize your credit card to ensure the funds are available.
Pre-authorization charges may appear as if you have been charged. With some credit cards, the funds become unavailable, but the account is not debited until the order ships.
If the order is canceled for any reason, the time it takes for the hold on your funds to be released depends on the issuer of the card (usually 2-5 business days).

Product Availability
We always try to ship your order completely. Sometimes, an item becomes unavailable. If this happens while we are processing your order, we will let you know by sending you an email. We will NOT automatically make substitutions to your order.
We will cancel the item on your order form, we wont charge your credit card for it, and we will still deliver the rest of your order.

Returns Policy
We reimburse or accept returns only for unopended DVDs unless the disk are at fault within 30 days of the invoice. When disks are at fault another DVD of same title will be replaced. All items to be returned must be sent to Us by "Certified" mail

If you do not return the items through "Certified" mail, We cannot guarantee receipt, and therefore, We cannot guarantee refund or replacement of the items.
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